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FAQ

-How much will last my essential oil bottle?
It depends on how often you uses your machine and the way you have it connected. We suggest a professional electrician that connect your machine to the central air system to save more product. Do you need help connecting your diffuser to the AC unit? Click Here
 
-Is my oil bottle able to be refilled?
 Yes, the essential oil can be refilled . But only PURE Essential oil can be used by the diffuser. Water can not be add into the machine!

-Is my Scent Diffuser able to set work?
Yes, you could set working intervals and stop intervals, and also working and stop working time everyday. For example, you could set the Electric Scent Diffuser work 30 seconds and rest 30 seconds from 10am to 8pm everyday.

-What’s the material of your Electric Scent Diffuser?
 Aluminum and high-quality steel.

-Do you offer financing?
Yes we do!

-Are GR Scents Diffusers environmentally friendly?
Absolutely YES! 

-Where do you ship?
We ship worldwide, offering the best and most efficient shipping rates.

-What's the warranty on my diffuser?
All of our aroma diffusers come with a limited 1 year warranty.
 
-What is your return and exchange policy?

If you are unhappy with your purchase we offer a 14 day exchange/refund period. For more info: https://www.grscents.com/refund-policy

-Do you offer commercial aroma diffusers?
Yes we do! We would be more than happy discuss the aroma needs for your business. Please contact us at Support@grscents.com

-Your oils can damage my floor surface or furniture?
No, the fragrance oils are cold air diffused to nano-particles and will not leave residue on your floor surface or furniture.

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